Your Trust, Our Priority: Protecting Your Data at Lumière Jewels
At Lumière Jewels, safeguarding your privacy is fundamental to our mission. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit our website, make a purchase, or interact with our services. We are committed to transparency and to earning your trust with every shimmering piece you choose.
Information We Collect
We collect information to provide you with the best possible shopping experience. This includes:
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Information You Provide Directly:
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Contact & Account Details: Your name, email address, shipping and billing addresses, phone number, and password when you create an account, make a purchase, or sign up for our newsletter.
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Payment Information: While we process transactions through secure third-party payment gateways (like [mention specific gateways if you want, e.g., Stripe, PayPal]), we don’t directly store your sensitive payment card details on our servers.
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Information Collected Automatically:
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Usage Data: Details about how you interact with our website, such as the pages you visit, the products you view, the time spent on each page, and your navigation path.
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Device & Connection Data: Your IP address, browser type, operating system, and unique device identifiers.
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Cookies & Tracking Technologies: We use cookies and similar technologies to enhance your Browse experience, remember your preferences, analyze site traffic, and assist with our marketing efforts.
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How We Use Your Information
We use the information we collect for various essential purposes:
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To Fulfill Your Orders: Processing transactions, shipping your jewelry, and providing customer service related to your purchases.
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To Improve Your Experience: Personalizing your shopping journey, recommending products you might love, and enhancing our website’s functionality and design.
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For Communication: Sending order confirmations, shipping updates, and (with your consent) marketing communications about new arrivals, promotions, and special events from Lumière Jewels.
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For Security & Fraud Prevention: Protecting our website and customers from fraudulent transactions and unauthorized access.
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For Legal & Compliance: Adhering to applicable laws, regulations, and legal processes.
Sharing Your Information
We respect your privacy. Lumière Jewels does not sell your personal data to third parties. We only share your information in limited circumstances and with trusted partners, such as:
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Service Providers: Third-party companies that perform services on our behalf, like payment processing, shipping carriers, email marketing platforms, and website analytics. These partners are obligated to protect your data and only use it for the specific services they provide to us.
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Legal Compliance: When required by law, court order, or to protect our rights, property, or safety, or the rights, property, or safety of others.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
Your Privacy Rights
You have certain rights regarding your personal information:
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Access & Correction: You can request access to the personal information we hold about you and ask for corrections if it’s inaccurate.
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Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
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Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link at the bottom of our emails.
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Cookie Preferences: You can manage your cookie preferences through your browser settings.